Terms of service

Terms of Service

Last updated: October 31, 2026

Welcome to [Store Name] ("we", "us", "our"). These Terms of Service ("Terms") govern your use of our website [store URL] and your purchase of any digital products from us. By accessing the website or placing an order, you agree to these Terms. If you do not agree, please do not use the website.

1. About us
fivesixtysamples
98 Well Lane, Chelmsford, CM2 8QZ, United Kingdom
Phone: +44 7839 847833
Email: support@fivesixtysamples.com

2. Our products
We sell digital products only. Nothing is shipped physically. Product descriptions, file formats, and compatibility requirements are shown on each product page. It is your responsibility to make sure the product is compatible with your software and device before purchasing.

3. Orders and payment
- All prices are shown in the currency displayed at checkout and may be changed at any time. The price you pay is the price shown when you place your order.
- Payments are processed by third-party providers such as PayPal and card payment processors. We do not store your full payment card details.
- We reserve the right to refuse or cancel any order, for example in cases of suspected fraud, pricing errors, or unauthorized payment.
- Your order is confirmed once payment is successfully received.

4. Delivery
Digital products are delivered electronically, by download link on the order confirmation page and by email, immediately after payment is confirmed. You are responsible for providing a correct email address. If you do not receive your product within 24 hours, please check your spam folder and contact us.

5. License and permitted use
When you purchase a product, we grant you a non-exclusive, non-transferable, worldwide license to use the files in your own creative projects, including music productions that you release commercially, unless the product description states otherwise.

You may NOT:
- resell, redistribute, share, sublicense, or give away the files, in original or modified form, whether as a standalone product or as part of another sample pack, loop pack, sound library, or similar product;
- upload the files to file-sharing sites, marketplaces, or content-ID systems as your own standalone content;
- claim ownership of the original files;
- register the original files, or content that consists substantially of them, with any content identification or copyright claiming system.

All rights not expressly granted to you remain with [Store Name].

6. Intellectual property
All content on this website and in our products, including audio files, text, graphics, logos, and designs, is the property of [Store Name] or its licensors and is protected by copyright and other intellectual property laws. Purchasing a product gives you a license to use it as described in these Terms, not ownership of the underlying rights.

7. Refunds
Because our products are digital and delivered instantly, our refund terms are set out in our Return and Refund Policy, which forms part of these Terms.

8. User conduct
You agree not to:
- use the website for any unlawful purpose;
- attempt to gain unauthorized access to the website, other users' accounts, or our systems;
- use stolen payment details or make fraudulent purchases;
- share your download links or account access with others for the purpose of circumventing payment.

We may suspend or terminate access to our products and website if you breach these Terms.

9. Disclaimer
Our products are provided "as is". We aim for high quality, but we do not guarantee that a product will meet your specific requirements or that the website will be uninterrupted or error-free.

10. Limitation of liability
To the fullest extent permitted by law, [Store Name] is not liable for any indirect, incidental, or consequential loss arising from your use of the website or products. Our total liability for any claim relating to an order is limited to the amount you paid for that order. Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, nor does it affect your statutory consumer rights.

11. Privacy
Your personal data is handled in accordance with our Privacy Policy. By using the website, you acknowledge that policy.

12. Changes to these Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date. Continued use of the website after changes means you accept the updated Terms.

13. Governing law
These Terms are governed by the laws of England and Wales. Any dispute will be subject to the jurisdiction of the courts of England and Wales, without affecting any mandatory consumer rights you have in your country of residence.

14. Contact us
If you have any questions about these Terms, contact us at:
fivesixtysamples
98 Well Lane, Chelmsford, CM2 8QZ, United Kingdom
Phone: +44 7839 847833
Email: support@fivesixtysamples.com